Platform App Builder Mock 1 21/10/2022 by Miquel Espinosa 0 Comments Welcome to your Platform App Builder Mock 1 1. DreamHouse Realty (DR) is expanding into subsidized housing by partnering with local government entities. DR uses Sales Cloud and enables field history tracking on the Opportunity object. Due to increased information requirements, the App Dev team is changing Text Area (Long) fields to Rich Text fields to allow for up to 1,000 characters and better descriptions. Which two considerations should be made by the team? Choose 2 answers Rich text field values of all lengths are displayed fully in reports. Audit Trail is available through REST API extracts. Data loss may occur when changing custom field types. Field History Tracking records value changes of 255 characters or less. 2. The CK sales team is currently using a sales app in Lightning Experience. CK is planning a Salesforce mobile app rollout next month to increase productivity for reps while out in the field. After reviewing the mobile app, the sales operations manager asks about ways to create an enhanced user experience. Which two solutions could an app builder suggest? Choose 2 answers Set up different mobile menu configurations for different types of users. Create a custom App Page and assign to the mobile menu. Include Today as a navigation item in the app. Allow mobile users to switch between Lightning and Classic. 3. What should an app builder consider when choosing a template for a new Lightning record page? To view the record page, users need "View All Data" permissions for the object. Page structure will automatically adapt to the device being used to view the record page. Select a new template for each type of device users use to view the record page. The template can be changed at any time after the initial save by clicking Edit Page. Ninguna 4. UC wants some enhancements on its Opportunity page layout to improve efficiency and collaboration. Which two solutions should an app builder suggest to help meet these requirements? Choose 2 answers Add a Path component with fields and instructions aligning to stages on the Opportunity. Use two Tabs components to separate record information from activities. Mark stage dependent fields as required on the Opportunity page layout. Set up an approval process requiring manager consent at each stage of the Opportunity. 5. Which two places can an app builder go to see a list of available Custom Lightning components in their org? Choose 2 answers Lightning App Builder Lightning components in Setup Lightning component Generator Visualforce components in Setup 6. UC wants the sales reps to clean up its Salesforce customer contacts using the Contacts tab. Which two solutions can be used to support and simplify this process using a list view? Choose 2 answers Filter the list view by customer record type and enable inline editing functionality. Make the list view dynamically so only "My Contacts" are visible to the user. Add a chart to the list view to show the percentage of contacts that have already been cleaned up. Clone a master list view for each user on the team so they can view their customers. 7. An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page. Which two reasons can prevent the app builder from being able to add the custom component? Choose 2 answers My Domain must be deployed to add custom components to the page with the App Builder. A custom tab must be created to add custom components to the page with the App Builder. The component is tagged for record pages instead of home pages and is not showing up in the App Builder. The component requires a developer permission to add it to the page with the App Builder. 8. A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions. Which two conditions should the app builder review? Choose 2 answers If the list view contains more than one record type If the list view contains a chart created by the user If the list view restricts sharing for the user If the list view selected is the recently viewed list view 9. An app builder has a custom component they want to make available on the utility bar, but the component is not available. How should the component be added? For use on the utility bar For use in Lightning App Builder For use in App Manager For use on record pages Ninguna 10. CK tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer. How could an app builder meet this requirement? Add a rich text area to the Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum. Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases. Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum. Clone the Case Lightning page > Add a rich text area to the new page, and assign this page to platinum accounts. Ninguna 11. UC use Contracts for agreement with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000. Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved? Choose 2 answers Create an approval process on the Contract object and set the field for 'Next Automated Approver Determined By' as 'Manager'. Create an approval process on the Contract object with one step for each sales manager that sets the approver as the director. Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed. Create an approval process on the Contract object with criteria set on a second approval step set as 'Amount__c > 10,000' and set the approver as director. 12. Sales reps at CK forget to submit for approval when CK needs orders to be reviewed before close won. CK wants to automatically submit Opportunities to the Secure Commitment Stage and eliminate manual submission. Which three features would meet the business requirements? Choose 3 answers Apex Flow Workflow Chatter action Process Builder 13. An app builder wants to use Process Builder to automate some of the work being done by the sales team. What are three capabilities of Process Builder that can improve productivity? Choose 3 answers Send an outbound message. Send an email alert. Create a child record. Update a related record. Delete a related record. 14. CK wants to set up a new opportunity approval process and execute various action items based on the initial submission. Which three action types should an app builder use in the approval process? Choose 3 answers Invocable Process Builder Email Alert Task Outbound Message Invocable Flow 15. CK wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed__Cases_c. Which two automation solutions would meet these business requirements? Choose 2 answers Process Builder Workflow Apex AppExchange 16. What are two reasons to create an unmanaged package? Choose 2 answers Publishing an application for sale on AppExchange. Distributing open-source projects on the AppExchange. Distributing upgradeable components to other Salesforce org. Deploying from a Developer Edition environment. 17. Which statement is true regarding Approval Processes in Salesforce? You can specify who can edit locked records that have been submitted for approval. You cannot lock records that have been submitted for approval. All users in your Salesforce organization can submit records for approval. Approval requests sent to a group consisting of more than one user require that all users unanimously approve. None of the above. Ninguna 18. In addition to apex code, what automation tool can also update fields on any record in Salesforce, even those that are unrelated to a current transaction? Process Builder Workflow Rule Visual Workflow Approval Process Ninguna 19. An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are NOT seeing the new item on the layout. What are two potential reasons why users are unable to view the item on the Case Lightning record page? Choose 2 answers The page layout includes the case feed component. The email button contains JavaScript. The case page layout also contains custom buttons. The page layout excludes the case feed component. 20. An app builder has created a custom object that should be populated in the Global Search results. What should the app builder do to ensure the results are generated in the Global Search? Create a custom tab set to Default Off Create a search layout Create a custom tab set to Hidden Create a search filter Ninguna 21. UC created a 'New Task' custom action on the Opportunity object. The action was added to all page layouts in the Mobile & Lightning Actions section. Which Lightning component should the app builder add to the layout to display the action? Highlights panel Related record Related lists Activities Ninguna 22. Properly installing managed packages helps prevent conflicts with customizations made by customers and partners. What functionality should be used to set up packages? Namespace Help setting Description Allow sharing Ninguna 23. UMS has made a great app that leadership wants to share with the world for free via AppExchange. What should an app builder consider about the type of package when uploading to AppExchange? Managed packages provide intellectual property protection on Apex code Managed packages need a per-user charge on AppExchange Unmanaged packages can be set up to prevent user customizations Unmanaged packages allow for patches on programmatic changes but not Apex Ninguna 24. Due to the complexity of the UC sandbox release schedule and requirements, it is advised that change sets are used as often as possible to migrate from one environment to another. Which three common items can an app builder move when using a change set? Choose 3 answers Web-to-lead Standard fields Custom object Apex class Custom field 25. An app builder is preparing to deploy a new app from the sandbox to production using change sets. What two considerations should an app builder keep in mind during this process? Choose 2 answers Change sets do not include all components and may have to perform some changes manually. Users should be logged out of production when receiving inbound change sets. Salesforce Connect automatically establishes a link between environments. Transactions will revert if the deployment errors. 26. UC have changes that need to be deployed from Sandbox to Production. Where should an app builder look to verify that a Change Set can be deployed? Inbound Change Sets Outbound Change Sets Deployment Settings Deployment Status Ninguna 27. UC has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage in Salesforce; however, UC would still like to use reports, queries, and lookups on the archived information. Which two options could meet this requirement? Choose 2 answers External objects Custom objects Related objects Big objects 28. UC is migrating its sales operations from a legacy system that was used in Europe. Opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet this requirement? Choose 2 answers Include the Currency ISO Code Column in the import file. Use Import Wizard to import the records. Include the Currency ISO code in all currency fields in the import file. Use Data Loader to import the records. 29. To increase adoption, UC is proposing changes to its Salesforce data model to allow easier visibility for sales reps into key metrics. The proposal has three custom objects related to the Account object - one with a master-detail, and the other two not. Each of these objects has 15 fields they would like to summarize on the Account object. What are two considerations for this proposal? Choose 2 answers Roll-up summaries are limited to master-detail relationships. Roll-up summaries allow MAX, MIN, SUM, COUNT, and AVG. An object can have 25 roll-up summaries. An object can have 20 object references. 30. CK received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively. What are two considerations an app builder should evaluate? Choose 2 answers. An object can have up to two master-detail relationships. An app builder is unable to change a lookup to a master-detail relationship. A value is required in all records of the lookup field prior to converting to a master-detail relationship. A trigger on save or update can kick off calculations. 31. Which two solutions prevent a formula field from being referenced by roll-up summary field? Choose 2 answers A cross-object field reference in the formula field The CASE( ) function in the formula field The NOW( ) function in the formula field Across object workflow updating a field referenced by the formula field 32. What type of field can be referenced by a Roll-up Summary field using SUM? Choose 3 answers. Formula Currency Number Percent Date 33. The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object? Choose 2 answers The account lookup field on the project record can be made optional. Cross-object field updates between the Project and Account records are not supported. Users can only delete Accounts if they have access to related projects records. The account record can include roll-up summary field with data from the project records 34. CK is redefining its entire business process to convert the Manager Notes field from a Long Text Area field. The goal is to encourage managers to be more concise in their comments and stay at 255 characters or less. There is preexisting information in the Manager Notes field that often is well beyond the character limit. What would happen to any existing information if the app builder tries to convert to preexisting Long Text Area field to Text Area? Preexisting information in the field will be completely lost. Preexisting information will remain even if it was over 255 characters. Preexisting information will truncate to the first 255 characters. Preexisting information will cause an error message to pop up. Ninguna 35. Sales representatives at UC should be restricted to view Cases associated with Accounts in their territory. UC's data model sharing for Accounts is private and an administrator owns all the Accounts in the UC org. Which two options should an app builder use to fulfill this requirement? Choose 2 answers. Set sharing for Cases to 'Private'. In the Territory Model, set Case Access to 'View'. Create a sharing set to share Cases with internal sales representatives. Add sales representatives to the Account Team for Accounts, with 'Read Only' access to Cases. 36. UC has created a picklist field called Country on three separate custom objects. UC has a requirement to maintain a consistent list of values for this field on each object. Which feature should the app builder use? Global Picklist Value Set Next Best Action State and Country Picklist Field Update Ninguna 37. UC assigns system accessibility via Permission Sets and Permission Set Groups to ensure each user has proper accessibility. In a department, there are different levels of support staff: 1) Elementary staff needs five consistent Permission sets to complete duties 2) Some higher-level staff needs some additional permission sets exclusive to them What should the app builder do to assign proper permission sets to users? Utilize Data Import Wizard to mass update Permission sets and Permission set groups for the specific users Utilize Data Loader to mass update Permission sets and Permission set groups for the specific users Utilize manage assignments button to assign each user with the same set of permission set groups and permission sets Utilize manage assignments button to assign a permission set group and individual permission sets to each user Ninguna 38. CK wants to have a visual representation to track delivery status. Which component should the app builder recommend? Path Related record Related list Details Ninguna 39. An app builder uses Process Builder to create a Chatter post. Which two items should be avoided to ensure a post is successfully created? Choose 2 answers. Message is posting to a private Chatter group Message starts with a field reference Message has a space at the beginning Message is posting to a Community user or group 40. UC is piloting new features in an existing sandbox and wants to prevent sending outbound emails during testing. What should the app builder do to meet the requirement? Email relay to the configured host enabled Email deliverability set to system email only Email deliverability set to no access Email configured for SMTP authentication Ninguna 41. An app builder wants to add the option 'Send New Email' from Leads, Contacts, and Accounts for users on mobile. What is the benefit of using global actions to accomplish this? The global action's layout automatically clones the default page layout. Global actions are record-specific and are available when searching that particular object. Global actions can be accessed anywhere; actions are available on mobile including record detail pages, feed, and Chatter groups. Salesforce Lightning Component Library houses exiting global actions prebuilt for use. Ninguna 42. An app builder has been asked to create separate Opportunity views for three different teams. Each team follows a different sales process and should see different values for the same fields. Which three declarative options should the app builder use to accomplish this? Choose 3 answers Page Layouts Profiles Apex Trigger Path Schema Builder 43. CK switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggles with gathering feedback from core team members, including understanding who is available to respond. Which two ways could CK use in Chatter to solve this problem? Choose 2 answers Topics Streams Out of Office Polls 44. UC wants to let its users have access to the pricing document when viewing a Contract related to an Account. Which feature should the app builder use to create easy access to the document? Quick Action on the Account object A custom detail page link on the Contract object A custom detail page link on the Account object Quick Action on the Contracts object Ninguna 45. CK wants to efficiently increase the company's adoption of Salesforce while simultaneously moving away from their reliance on spreadsheets. An app builder is given a spreadsheet everyone is sharing that needs to be added to Salesforce. The object with fields needs to be created and the data inserted simultaneously. What tool should be used? Schema Builder Lightning Object Creator Data Loader Import Wizard Ninguna 46. UC has a private sharing model for Accounts and Opportunities and uses Territory Management to grant access to records. • Sales rep A manually shares an opportunity record with sales rep B. • Sales rep B has access to shared opportunity's related account even though the account is NOT in sales rep B's territory. • Sales rep C CANNOT see either record. Based on the information given, why can sales rep B see the shared opportunity's related account? Sales rep B was added to the Account team. Sharing set is grating access to the Account. Implicit access to the Account. Account was also manually shared. Ninguna 47. DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period. What type of relationship would an app builder set up to meet this specification? Many-to-many Lookup Indirect lookup Master-detail Ninguna 48. UMS has a lookup relationship between a custom 'Galaxy__c' object and a custom 'Star__c' object. An app builder wants to create a roll-up summary field that counts the total number of 'Star__c' records related to each 'Galaxy__c' record. How would the current configuration impact the ability to achieve the desired result? The lookup relationship will need to be converted to a master-detail relationship before a roll-up summary field can be created. The roll-up summary can be achieved by creating a formula field on the 'Galaxy__c' object. A roll-up summary field will need to be created on the 'Galaxy__c' object with a field filter that selects all related 'Star__c' records. The roll-up summary can be achieved by creating a formula field on the 'Star__c' object. Ninguna 49. After a deal is closed, CK wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account. What solution should an app builder use for this request? Picklist field Multi-select picklist field Text field Lookup field Ninguna 50. An app builder has created a new report type, but users can't select it from the Report Type list when creating a new report for the records that they own. What could cause this issue? The report type is in the status of Deployed Access to the necessary object is unavailable Access to Create and Customize Reports is disabled The report type is in the status of In Development Ninguna 51. After discovering the second sun in the solar system, UMS wants to change the field relationship between 'Sun__c' and 'Planet__c' to a lookup rather than a master-detail. What should the app builder consider about the effect on reporting before making this change? Existing reports created under the 'Sun__c' with 'Planet__c' report type made by Salesforce will be unusable, but not deleted. Existing roll-up summary fields will remain on the 'Sun__c' object and available for reporting, but it will not be updated any more. Existing roll-up summary fields will be deleted from the 'Sun__c' object and from any reports where they were added. Existing reports created under the 'Sun__c' with 'Planet__c' report type made by Salesforce will be deleted. Ninguna 52. Universal Containers(UC) wants to delete data in several fields for 5,000 Lead records. UC exported the selected Record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements? Choose 2 answers Select Insert Null Values in Settings. Use Data Loader to update leads using the CSV file. Select the correct record type. Use Import Wizard to update leads using the CSV file. 53. UC has a custom 'Invoice__c' object and a custom 'Invoice_Line_Item__c' object. The 'Invoice_Line_Item__c' object has a lookup relationship to the 'Invoice__c'. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so. Which two reasons could be preventing this relationship conversion? Choose 2 answers 'Invoice_Line_Item__c' records exist without having the 'Invoice__c' lookup field populated. There is a roll summary field on the 'Invoice__c' object. Custom objects are unable to be on the detail side of a master-detail relationship. There are already two master-detail relationships on the 'Invoice_Line_Item__c'. 54. Which type of relationship can be defined with external objects? Choose 2 answers Cross organizational look-up External look-up External master-detail Indirect look-up 55. The marketing director is concerned that too many car parts were given away for free last year. What functionality should be used to ensure all free parts receive the marketing directors' sign-off? Process Builder Chatter feed Workflow Approval process Ninguna 56. An app builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than six characters. Another app builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is San Francisco. What will happen if a sales rep saves an Account with a Billing City of San Francisco? The record will not save and the validation rule's error message will be displayed. The record will save but the Industry field will not change to Technology. The record will save and the Industry field will change to Technology. The record will not save and no error message will be displayed. Ninguna 57. Dream House Realty wants a message to be seen in a Chatter group actively monitored by account managers every time a customer's home is published on the web. How should messages be posted for this group? Write a Flow to modify a record owned by a group Write an Apex Trigger to modify a record owned by a group Configure a Workflow Rule with field update to post to Chatter Create a Process Builder with an immediate action of post to Chatter Ninguna 58. When a sales rep submits an account for approval, UC wants the user to answer additional questions via a popup window to populate additional record fields. What should an app builder use to achieve the desired result? Process Builder and Flow Lightning component and Process Builder Custom button and Flow Custom picklist field and Process Builder Ninguna 59. DreamHouse Realty wants to make sure an Opportunity has a field Expected_Close_Date__c populated before it is allowed to enter the qualified stage. What should app builder use to meet this requirement? Page Layout Activity History Record Type Validation Rule Ninguna 60. UC needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record is treated uniquely. What formula should an app builder use to create this new field? TEXT(Id) ISNUMBER(Id) CASESAFEID(Id) VALUE(Id) Ninguna 61. Nickname__c is a custom text field on a contact record that is utilized to override the contact name appearing on an email template. This field is not required and is not always filled in. What formula should an app builder use to select the contact's preferred name for email communications? IF(NOT(ISBLANK(Nickname__c)),Nickname__c,FirstName) IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName) IF(ISNULL(Nickname__c),Nickname__c,FirstName) IF(TEXT(Nickname__c),Nickname__c,FirstName) Ninguna 62. CK wants to make sure that users without the Marketing role are unable to update the Contact Retail_Opt_In__c picklist field to Yes. What validation rule would an app builder use to prevent other users from making this update? AND( $UserRole.Name = 'Marketing', Retail_Opt_In__c="Yes" ) AND( $UserRole.Name != 'Marketing', ISCHANGED(Retail_Opt_In__c), ISPICKVAL(Retail_Opt_In__c, "Yes") AND( $UserRole.Name != 'Marketing', Retail_Opt_In__c="Yes" ) AND( $UserRole.Name = 'Marketing', ISPICKVAL(Retail_Opt_In__c, "Yes") Ninguna 63. The services manager wants to make sure the team enters case priority consistently. What feature can an app builder use to accomplish this? Path Next Best Action Flow In-App Guidance Ninguna 64. When a deal is closed-won, it has to be approved by the owner's manager prior to being added to the leader board for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation. What is recommended to ensure all of the appropriate deals are reviewed and the leader board is up to date? Have the manager log on and reassign the approval request. Use Process Builder to assign a delegated approver. Set up a delegated approver for the manager. Forward the approval request to the manager's assistant. Ninguna 65. UMS's service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able to tell when maintenance was last done on an asset to help determine if they are meeting contract agreements, but the last maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a maintenance work order gets closed. What tool should an app builder recommend to help meet this requirement? Contact Request Flow Apex Trigger Process Builder Visualforce Ninguna Time's upTime is Up!
